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ExpertCare for Swiss LithoClast®

For technical assistance, or urgent issues impacting patient care, please call the Technical Assistance Center at 1-800-949-6708.

Service offering overview

Most Boston Scientific capital equipment comes with a one-year limited warranty. To extend your coverage further, purchase ExpertCare.

Swiss LithoClast® Trilogy & Trilogy Max

Essential CareTotal Care
Term duration1 - 4 Yrs1 - 4 Yrs
Direct access to Technician Service Center XX
24/7 Phone support during patient procedureXX
Priority service and repair supportXX
2 Business day response timeXX
100% Coverage on replacement console/partsXX
100% Coverage on console, foot pedal and cartXX
PM or PM Kit Coverage0.51
Handpiece and torque wrench coverage (3 HP per console)0.51
Coverage on loaner equipmentX
Accidential Damage Coverage
All software updatesXX
Standard 2 business day shippingXX

Get support by phone, request service,and more

Our technical experts are here to help. Contact us by submitting a form, and a team member will reach out to address your support request promptly. For immediate support, please call 1-800-949-6708.

Submit service request

Personalized access to your capital equipment

Get the support you need for the Boston Scientific capital equipment in one place. My equipment portal gives you personalized access to all of your capital equipment.

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Swiss LithoClast® Trilogy Max Lithotripter is manufactured by E.M.S. Electro Medical Systems S.A. and distributed by Boston Scientific Corporation.
Caution: U.S. Federal law restricts this device to sale by or on the order of a physician.

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